FAQsWhy has the Masterclass been cancelled?
Sadly, we have been informed by Jeffree Star that he is unable to travel to Europe to take part in the Masterclasses due to unforeseen personal circumstances. All four dates commencing 10th January 2020 in Dublin, Amsterdam, Newcastle & Liverpool will not now be taking place.
Yes, a full refund of the ticket price will be made to the account from which the purchase was made.
7-10 working days, depending upon your bank’s clearing system.
All refunds will be made to the account from which the ticket was purchased. If your ticket was purchased by someone else, please contact the account holder.
New dates are yet to be confirmed, but we are discussing the possibility with Jeffree’s team.
Sadly not. All tickets will instead be refunded, but if the events can be rescheduled, you will be the first to know and you will have early access to ticket sales.
Unfortunately you will not receive a goody bag as this comes as part of your ticket, which has now been refunded.
Due to the high volume of customer service requests at present, all enquiries will be responded to via email within 72 hours. For any customer service queries regarding the tour, please e-mail firstname.lastname@example.org.
Unfortunately no. The need to cancel the Masterclass Tour was beyond our control and although we are able to refund the ticket price for the event, we cannot pay for any other items such as inconvenience, travel expenses, or accommodation expenses.